Get your IT costs under control: IT services and IT support in Centurion and Pretoria
You're probably paying for IT you don't use. Most IT companies in Centurion and Pretoria don't publish their prices, so you only find out what IT support costs when the invoice arrives. Here is what managed IT support costs per month, what IT support costs per hour, and how to get a free IT assessment with the results in writing.
Published: October 28, 2026 | By Code Masters | 6 min read
Three promises, in plain words
- 2 hours:Critical faults answered in writing.Most are fixed remotely within the hour.
- Weekly:An engineer at your office.Fixing the cause, not the symptom.
- Fixed fee:One price every month.Agreed upfront. No surprise invoices.
Why businesses change IT companies
You phone your IT company at 9. You get a ticket number. By 4 the quote still hasn't gone out, because the printer still doesn't print. Nobody phoned back.
We have fixed exactly that for businesses within 100 km of Centurion since 2001, from a five-person office to a listed company with its own compliance team. If you are searching for "IT support near me" anywhere from Pretoria East to Midrand, that is us.
Your free IT assessment: what the meeting gives you
Book an IT meeting or a free IT audit, and we report the results to you in writing: a written response time, a monthly figure for your size of business, and an honest answer on whether you need us at all. No visit, no callout, nothing to sign.
What we cover in the meeting
- How many computers, users and servers you run
- Who looks after it now, and what keeps going wrong
- Whether your email and files are really backed up
- What a critical fault costs you per hour
- The monthly fee for your size of business, in writing
- Whether pay-as-you-go or a package fits you
Online or at our office: no charge. At your office: a R650 travel fee.
What managed IT services cost per month
Unlike most IT support companies in Centurion, we publish our prices. Managed IT support is priced per user, per month, from our price list. Packages start at R3,500 a month.
| Team size | Core(R750/user) | Fully Managed(R950/user) | Enterprise(R1,299/user) |
|---|---|---|---|
| 5 users | R3,750 | R4,750 | R6,495 |
| 10 users | R7,500 | R9,500 | R12,990 |
| 20 users | R15,000 | R19,000 | R25,980 |
| 30 users | R22,500 | R28,500 | R38,970 |
| What each package includes | |||
| Best for | Small offices, mostly remote help | Most businesses | Larger teams with servers |
| Remote helpdesk, antivirus, 24/7 monitoring | ✔ | ✔ | ✔ |
| Engineer at your office every week | – | 2 hours | 4 hours |
| Cloud backup of computers and email | – | ✔ | ✔ |
| Critical fault answered, in writing | 4 business hours | 2 hours | 1 hour |
| After-hours emergency line | – | ✔ | 24/7 |
| Servers, network and security specialists | – | – | ✔ |
A R650 callout applies to every on-site visit. Over 50 staff? Ask about Corporate.
Get a written quote for your users and servicesWhat IT support costs per hour
Not ready for a monthly package? Test us pay-as-you-go first: R750 an hour for labour, remote or on-site, plus a R650 callout on every site visit. Sign a package within 30 days and 50% of your hourly spend is credited. Our contract clients always come first in the queue.
Where we work
IT services within 100 km of our Centurion office. AI services, software development, websites and digital marketing across South Africa.
- IT services in Centurion
Die Hoewes, Highveld, Irene, Lyttelton, Doringkloof, Rooihuiskraal, Midstream, Pierre van Ryneveld
- IT services in Pretoria
Hatfield, Brooklyn, Menlyn, Waterkloof, Lynnwood, Garsfontein, Moreleta Park, Arcadia, Pretoria North, Montana, Silverton
- IT services in Midrand
Waterfall, Kyalami, Halfway House, Carlswald, Glen Austin
- IT services in Sandton and Randburg
Sandton, Rivonia, Sunninghill, Bryanston, Woodmead, Fourways, Lonehill, Randburg, Ferndale, Northriding
- IT services in Johannesburg
Rosebank, Parktown, Houghton, Melville, Braamfontein, Northcliff, Linden, Soweto, Alberton
- IT services on the East Rand
Kempton Park, Edenvale, Bedfordview, Germiston, Boksburg, Benoni, Brakpan, Springs
- IT services on the West Rand
Roodepoort, Florida, Honeydew, Krugersdorp, Randfontein
- Further out, still within 100 km
Hartbeespoort, Brits, Cullinan, Bronkhorstspruit, Heidelberg, Vereeniging, Rustenburg
Not on the list but within 100 km? You are covered. Ask us.
Microsoft 365 support and backup
Microsoft keeps Microsoft 365 running, but it doesn't back up your emails and files the way most businesses assume. Every package includes Microsoft 365 admin. Fully Managed and Enterprise add real cloud backup of your computers and email, tested as standard, so the day you need it, it works.
IT support for small business, and for larger teams
The Core package suits small offices that mostly need remote help. Most businesses choose Fully Managed for the weekly engineer and the backup. Larger teams with servers take Enterprise for 4 on-site hours a week, a 1-hour written response and network and security specialists.
Questions businesses ask us
How much does IT support cost in Pretoria and Centurion?
From R750 per user per month (Core), R950 (Fully Managed) or R1,299 (Enterprise). Packages start at R3,500 a month. Pay-as-you-go is R750 an hour plus a R650 callout per site visit.
How fast do you respond?
Critical faults are answered in writing within 4 business hours (Core), 2 hours (Fully Managed) or 1 hour (Enterprise). Most are fixed remotely within the hour.
Do you only support Centurion?
We provide on-site IT support and IT services in Pretoria and everywhere within 100 km of Centurion: Pretoria East, Midrand, Sandton, Johannesburg, Brits and Hartbeespoort. AI services, software development, websites and digital marketing are available across South Africa.
Is your IT support POPIA compliant?
Fully Managed and Enterprise clients get a POPIA agreement as part of the package, and the free IT meeting covers whether your email and files are really backed up.
What happens during load-shedding?
Fully Managed and Enterprise include a load-shedding pack, so your network, backups and critical systems are planned around power cuts.
Is managed IT cheaper than hiring an IT person?
Usually, for smaller teams: a 10-user Fully Managed package is R9,500 a month for a helpdesk, monitoring, backup and a weekly engineer, with no leave or resignation gaps. The free IT meeting gives you the figure for your size of business, in writing.
Book your free IT meeting
WhatsApp 060 131 5099 with the word MEETING and we phone you back today, or email info@code-masters.co.za.
- Call
- 060 131 5099
- info@code-masters.co.za
- Office
- Building 5, Central Office Park, 257 Jean Avenue, Die Hoewes, Centurion.